Welcome to our system status page. This page is updated with any planned maintenance or current system issues.
Please check this page before contacting customer services.
Microsoft Email problems
Fri, 21 Oct 2016 15:44:49 +0100
We are currently seeing a large amount of emails being differed when sending to hotmail/outlook and other microsoft addresses. This includes and domains that have emails hosted with outlook services.
This looks to be caused by a limit on their servers restricting the amount of emails that can be received from our shared mailservers. Our admin team is currently investigating and attempting to contact them for further details, or a possible work around.
On inspection this may not be effecting all emails sent to these addresses, but a large amount are being blocked. This will cause bouncebacks to the sender, so you can see which emails have been blocked.
Our apologies for any inconvenience caused here in the meantime.
Globalsign API down
Fri, 21 Oct 2016 13:50:05 +0100
There is currently an API issue with our SSL provider, globalsign. This is causing SSL orders and renewals to fail.
We are currently working with their team to get this issue resolved. We do apologise for any inconvenience caused in the meantime.
WEB219 - abnormal server performance
Sun, 23 Oct 2016 11:35:15 +0100
We are currently having adverse performance on this server, and are investigating the causes.
We expect to have it back to normal operation soon, and apologise for any inconvenience caused.
12:22 - This has now been resolved.
There is currently no planned maintenance.