Previous incidents
eXtend control panel unavailable
Resolved Apr 16 at 10:23pm BST
Our team are currently looking into an issue impacting our eXtend control panel servers, this impacts managethisdomain.com, vps-10.com and other related control panel access points.
Hosted services are not impacted.
Error when accessing product control panels
Created Apr 06 at 01:29pm BST
We’re currently investigating an issue affecting control panel logins for some services. Our teams are actively working together to restore access as quickly as possible.
Please note that all hosted websites remain online and fully operational. If you're experiencing any issues with SSL certificates, our support team is available to help—just raise a ticket and we'll assist.
WordPress - Bot Protection
Resolved Feb 26 at 09:14am GMT
We are currently investigating an issue preventing users from accessing the WordPress admin login page due to ReCaptcha blocking progress. Our Site Reliability Engineering (SRE) team is treating this as a priority, and we will provide updates as soon as more information is available.
SMTP Connections
Resolved Feb 07 at 12:00am GMT
We are looking into reports of connectivity issues with mta.extendcp.co.uk for sending email through the SMTP server. We apologise for any inconvenience caused whilst we continue to investigate.
Update - this has now been resolved but we continue to monitor.