Previous incidents

June 2025
Jun 20, 2025
1 incident

Packet Loss

Resolved Jun 20 at 02:32pm BST

Our monitoring has alerted to us packet loss within our network. We're investigating the cause. Although most services seem to be online, occasional timeouts maybe observed.

Jun 03, 2025
1 incident

Mail Connectivity

Resolved Jun 03 at 02:41pm BST

We are aware of reports of some intermittent mail connectivity issues, the team are looking into this as a priority.

Update - this has now been resolved

May 2025
May 23, 2025
1 incident

SMTP Connections

Resolved May 23 at 11:20am BST

We are aware of reports of some intermittent SMTP connectivity, the team are looking into this as a priority.

Update - We are aware of the impact on email deliverability for inbound email.

Update - This is now resolved

April 2025
Apr 16, 2025
1 incident

eXtend control panel unavailable

Resolved Apr 16 at 10:23pm BST

Our team are currently looking into an issue impacting our eXtend control panel servers, this impacts managethisdomain.com, vps-10.com and other related control panel access points.

Hosted services are not impacted.