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Packet Loss
Resolved Jun 20, 2025 at 1:32pm UTC
Our monitoring has alerted to us packet loss within our network. We're investigating the cause. Although most services seem to be online, occasional timeouts maybe observed.
Mail Connectivity
Resolved Jun 3, 2025 at 1:41pm UTC
We are aware of reports of some intermittent mail connectivity issues, the team are looking into this as a priority.
Update - this has now been resolved
SMTP Connections
Resolved May 23, 2025 at 10:20am UTC
We are aware of reports of some intermittent SMTP connectivity, the team are looking into this as a priority.
Update - We are aware of the impact on email deliverability for inbound email.
Update - This is now resolved
eXtend control panel unavailable
Resolved Apr 16, 2025 at 9:23pm UTC
Our team are currently looking into an issue impacting our eXtend control panel servers, this impacts managethisdomain.com, vps-10.com and other related control panel access points.
Hosted services are not impacted.