Maintenance
Urgent Maintenance: Email Forwards
Resolved Feb 01 at 12:00am GMT
We're conducting some urgent maintenance on our mail forwards servers, email forwarding maybe impacting whilst we conduct this maintenance.
Network Maintenance
Resolved Mar 27 at 03:30am GMT
Starting at 04:00 AM GMT on Thursday, March 27th, our network teams will be performing a migration of data center internet connectivity from the existing provider’s links to Heart Internet links.
While no disruption to connectivity is expected during this transition, there may be periods of elevated latency affecting Heart Internet-hosted services.
We expect to complete the work by 06:00 AM GMT.
Thank you for your patience and understanding.
Emergency Maintenance - Small number of SSD VPS Hosts
Resolved Mar 24 at 04:00am GMT
We are scheduling emergency maintenance on the following SSD VPS hosts to address an issue affecting RAM utilization. Each host will experience a brief period of downtime while it is shut down, reconfigured, and restarted.
Impacted hosts:
ssd347
ssd389
ssd336
ssd388
ssd362
ssd337
ssd325
ssd361
ssd327
ssd326
ssd283
kvmhost276
We apologize for the short notice. This maintenance is critical to resolve performance issues and restore expected service levels.
cPanel Shared Hosting Maintenance
Resolved Mar 18 at 07:30pm GMT
We are conducting essential maintenance and service migrations for some of our cPanel Shared Hosting customers. All customers that will be included in this maintenance period have been emailed individually to confirm their migration window, any IP updates will be handled automatically where domains are using our nameservers.