Maintenance

January 2025
No maintenance
February 2025
Feb 01, 2025
1 maintenance

Urgent Maintenance: Email Forwards

Maintenance

Resolved Feb 01 at 12:00am GMT

We're conducting some urgent maintenance on our mail forwards servers, email forwarding maybe impacting whilst we conduct this maintenance.

March 2025
Mar 27, 2025
1 maintenance

Network Maintenance

Maintenance

Resolved Mar 27 at 03:30am GMT

Starting at 04:00 AM GMT on Thursday, March 27th, our network teams will be performing a migration of data center internet connectivity from the existing provider’s links to Heart Internet links.

While no disruption to connectivity is expected during this transition, there may be periods of elevated latency affecting Heart Internet-hosted services.

We expect to complete the work by 06:00 AM GMT.

Thank you for your patience and understanding.

Mar 24, 2025
1 maintenance

Emergency Maintenance - Small number of SSD VPS Hosts

Maintenance

Resolved Mar 24 at 04:00am GMT

We are scheduling emergency maintenance on the following SSD VPS hosts to address an issue affecting RAM utilization. Each host will experience a brief period of downtime while it is shut down, reconfigured, and restarted.

Impacted hosts:

ssd347

ssd389

ssd336

ssd388

ssd362

ssd337

ssd325

ssd361

ssd327

ssd326

ssd283

kvmhost276

We apologize for the short notice. This maintenance is critical to resolve performance issues and restore expected service levels.

Mar 18, 2025
1 maintenance

cPanel Shared Hosting Maintenance

Maintenance

Resolved Mar 18 at 07:30pm GMT

We are conducting essential maintenance and service migrations for some of our cPanel Shared Hosting customers. All customers that will be included in this maintenance period have been emailed individually to confirm their migration window, any IP updates will be handled automatically where domains are using our nameservers.